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I qualify as a carpool in the express lanes. Why did I receive a violation notice for my carpool trip?

All vehicles, including carpools, motorcycles, and other eligible vehicles must have a valid FasTrak account to travel in all Bay Area Express Lanes (be sure to add your license plate number to your FasTrak account). To receive toll discounts, eligible vehicles must have a FasTrak Flex or FasTrak CAV toll tag set to the proper position inside the vehicle.

Solo drivers in eligible clean air vehicles do not qualify as a carpool in Bay Area Express Lanes and must pay a toll. To receive a discounted toll, you must use a FasTrak CAV toll tag. Single-occupant vehicles using a FasTrak Flex or FasTrak CAV set in position 2 or 3+ may be cited by CHP.

You can order a FasTrak Flex toll tag online via the account enrollment process. Learn more about the FasTrak CAV toll tag. To find a retail location near you to pick up a FasTrak Flex toll tag, visit the Get FasTrak page. We recommend that you call ahead to make sure that FasTrak Flex toll tags are in stock.

Topic: Toll Violations