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What if I forgot my username or password?

If you forgot either your username or password, visit the Forgot Password or Username page. To retrieve your username, you will need to provide your account number or toll tag number and the zip code on your account mailing address.

To reset your password, you will need your username and your account mailing zip code. You will be prompted to reset your password.

You can also contact the FasTrak Customer Service Center at 877-229-8655 during normal business hours for assistance. A customer service member can provide your username or password after verifying your identity.

Topic: Account Info